:root {
  --navy: #1B2547; --navy-2: #2E3A63; --rood: #D7372E; --rood-donker: #B92A22;
  --achter: #F4F5F9; --wit: #FFFFFF; --tekst-2: #5A6380; --tekst-3: #3A4466;
  --lijn: #E6E9F1; --rand: #9AA3BF; --op-navy: #C9CFE0; --focus: #9FB1E8;
  --font: Ubuntu, "Segoe UI", system-ui, -apple-system, Roboto, Arial, sans-serif;
}
* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; background: var(--achter); }
body { margin: 0; background: var(--achter); color: var(--navy); font-family: var(--font); font-size: 16px; line-height: 1.5; }
a { color: var(--navy); }
a:hover { color: var(--rood); }
h1 { margin: 0; font-size: 30px; line-height: 1.2; font-weight: 700; }
p { margin: 0; }
button, input, textarea { font: inherit; color: inherit; }
:focus-visible { outline: 3px solid var(--focus); outline-offset: 2px; }
.laden { padding: 40px; color: var(--tekst-2); }
.stil { color: var(--tekst-2); font-size: 15px; }
.klein { font-size: 14px; color: var(--tekst-2); }

/* Knoppen en velden */
.knop { display: inline-flex; gap: 8px; align-items: center; justify-content: center; min-height: 46px; padding: 11px 20px;
  border-radius: 10px; border: 0; background: var(--navy); color: var(--wit); font-weight: 700; text-decoration: none; cursor: pointer; }
.knop:hover { color: var(--wit); background: var(--navy-2); }
.knop.rood { background: var(--rood); }
.knop.rood:hover { background: var(--rood-donker); }
.knop.licht { background: var(--wit); color: var(--navy); border: 1.5px solid var(--rand); }
.knop.licht:hover { border-color: var(--navy); }
.knop.groot { min-height: 52px; padding: 14px 26px; font-size: 17px; }
.knop:disabled { opacity: .55; cursor: wait; }
.veld { width: 100%; min-height: 48px; padding: 12px 14px; border: 1.5px solid var(--rand); border-radius: 10px; background: var(--wit); font-size: 16px; }
.veld:focus { border-color: var(--navy); }
textarea.veld { resize: vertical; min-height: 110px; }
.veld.kort { max-width: 320px; }
label, legend { font-weight: 700; font-size: 17px; }
.rij { display: flex; flex-wrap: wrap; gap: 12px; align-items: center; }

/* Kader met zijbalk (ingelogd) */
.kader { min-height: 100vh; display: flex; }
.zij { flex: none; width: 250px; background: var(--navy); color: var(--wit); padding: 22px 16px; display: flex; flex-direction: column; gap: 24px; }
.merk { display: flex; align-items: center; gap: 10px; padding: 0 8px; font-weight: 700; font-size: 17px; }
.merk .logo { border-radius: 7px; }
.zij nav { display: flex; flex-direction: column; gap: 2px; }
.nav { color: var(--op-navy); text-decoration: none; padding: 11px 12px; border-radius: 8px; }
.nav:hover { color: var(--wit); background: var(--navy-2); }
.nav.actief { color: var(--wit); background: var(--navy-2); font-weight: 700; }
.wie { margin-top: auto; padding: 12px; border-top: 1px solid var(--navy-2); font-size: 14px; color: var(--op-navy); display: flex; flex-direction: column; gap: 2px; }
.wie b { color: var(--wit); }
.uitlog { align-self: flex-start; margin-top: 8px; padding: 6px 0; background: none; border: 0; color: var(--op-navy); text-decoration: underline; cursor: pointer; }
.uitlog:hover { color: var(--wit); }
.hoofd { flex: 1; min-width: 0; padding: 32px; display: flex; flex-direction: column; gap: 24px; max-width: 1100px; }

/* Los kader (inloggen, melding via link) */
.loskop { background: var(--navy); color: var(--wit); }
.loskop .merk { max-width: 760px; margin: 0 auto; padding: 16px 24px; font-size: 16px; }
.smal { max-width: 760px; margin: 0 auto; padding: 32px 24px 64px; display: flex; flex-direction: column; gap: 24px; }
.kaart { background: var(--wit); border-radius: 14px; padding: 26px 28px; display: flex; flex-direction: column; gap: 14px; }
.kaart.inlog { max-width: 520px; width: 100%; margin: 24px auto 0; }
.kaart.inlog form { display: flex; flex-direction: column; gap: 10px; margin-top: 6px; }
.kaart.inlog .knop { align-self: flex-start; margin-top: 4px; }
.kaart.info { padding: 14px 18px; display: block; background: #E6ECFA; color: #1D3A8A; }
.kaart.leeg { color: var(--tekst-2); }

/* Overzicht */
.koprij { display: flex; flex-wrap: wrap; gap: 16px; align-items: center; justify-content: space-between; }
.tellers { display: flex; flex-wrap: wrap; gap: 16px; }
.teller { flex: 1 1 200px; background: var(--wit); border-radius: 12px; padding: 18px 20px; display: flex; flex-direction: column; gap: 4px; }
.teller span { font-size: 14px; color: var(--tekst-2); }
.teller b { font-size: 28px; line-height: 1.1; font-variant-numeric: tabular-nums; }
.teller.let-op b { color: #8A4B0F; }
.tabelvak { background: var(--wit); border-radius: 12px; overflow-x: auto; }
table { width: 100%; border-collapse: collapse; font-size: 15px; min-width: 680px; }
th { text-align: left; color: var(--tekst-2); font-size: 13px; font-weight: 500; padding: 14px 8px; }
th:first-child, td:first-child { padding-left: 20px; }
th:last-child, td:last-child { padding-right: 20px; }
td { padding: 16px 8px; border-top: 1px solid var(--lijn); vertical-align: top; }
td.nr { color: var(--tekst-2); font-variant-numeric: tabular-nums; white-space: nowrap; }
td.laatste { color: var(--tekst-3); max-width: 320px; }
.onderwerp { font-weight: 700; text-decoration: none; }
.onderwerp:hover { text-decoration: underline; }
tr.wacht td { background: #FFF8F1; }
.status { display: inline-block; padding: 5px 10px; border-radius: 999px; font-size: 13px; font-weight: 700; white-space: nowrap; }
.st-nieuw { background: #EEF0F5; color: var(--navy); }
.st-bezig { background: #E6ECFA; color: #2546A8; }
.st-wacht { background: #FDEBD9; color: #8A4B0F; }
.st-klaar { background: #E2F3EA; color: #1F6B45; }

/* Eén melding */
.terug { display: inline-flex; align-items: center; gap: 6px; align-self: flex-start; text-decoration: none; font-weight: 500; padding: 6px 0; }
.meldingkop { display: flex; flex-direction: column; gap: 8px; align-items: flex-start; }
.gesprek { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 14px; }
.gesprek li { max-width: 640px; background: var(--wit); border-radius: 14px; padding: 14px 18px; display: flex; flex-direction: column; gap: 6px; }
.gesprek li.klant { align-self: flex-end; background: #E9EDF8; }
.gesprek li.wij { align-self: flex-start; border: 1.5px solid var(--lijn); }
.afzender { font-weight: 700; font-size: 14px; display: flex; flex-wrap: wrap; gap: 4px 10px; }
.afzender span { font-weight: 400; color: var(--tekst-2); }
.gesprek .tekst { white-space: pre-wrap; overflow-wrap: anywhere; line-height: 1.55; }
.reageer .rij .knop { flex: none; }

/* Nieuwe melding */
.nieuw { display: flex; flex-direction: column; gap: 26px; max-width: 760px; }
fieldset { border: 0; padding: 0; margin: 0; }
legend { margin-bottom: 10px; padding: 0; }
.veldgroep { display: flex; flex-direction: column; gap: 8px; }
.keuzes { display: flex; flex-wrap: wrap; gap: 8px; }
.keuze { min-height: 44px; padding: 10px 16px; border-radius: 999px; font-size: 15px; font-weight: 500; cursor: pointer;
  background: var(--wit); color: var(--navy); border: 1.5px solid var(--rand); }
.keuze:hover { border-color: var(--navy); }
.keuze[aria-pressed="true"] { background: var(--navy); color: var(--wit); border-color: var(--navy); }
.klaar { padding: 40px 0; display: flex; flex-direction: column; gap: 16px; align-items: flex-start; max-width: 60ch; }
.klaar p { font-size: 18px; line-height: 1.55; color: var(--tekst-3); }
.vinkje { width: 52px; height: 52px; border-radius: 50%; background: #E2F3EA; color: #1F6B45; display: grid; place-items: center; }

.toast { position: fixed; left: 50%; bottom: 24px; transform: translateX(-50%); background: var(--navy); color: var(--wit);
  padding: 12px 18px; border-radius: 10px; font-weight: 500; box-shadow: 0 12px 30px -12px rgba(27,37,71,.6); max-width: calc(100% - 32px); z-index: 10; }
.toast.fout { background: var(--rood); }

@media (max-width: 760px) {
  .kader { flex-direction: column; }
  .zij { width: auto; padding: 12px 16px; gap: 10px; flex-direction: row; flex-wrap: wrap; align-items: center; }
  .zij nav { flex-direction: row; order: 3; width: 100%; overflow-x: auto; }
  .nav { white-space: nowrap; padding: 9px 12px; }
  .wie { margin: 0 0 0 auto; padding: 0; border: 0; text-align: right; font-size: 13px; }
  .wie span { display: none; }
  .uitlog { align-self: flex-end; margin: 0; padding: 2px 0; }
  .hoofd { padding: 20px 16px 40px; gap: 18px; }
  .smal { padding: 20px 16px 48px; }
  .loskop .merk { padding: 14px 16px; }
  .kaart { padding: 20px; }
  h1 { font-size: 26px; }
  .gesprek li { max-width: 92%; }
  .teller { flex: 1 1 130px; padding: 14px 16px; }
  .teller b { font-size: 24px; }
  /* Tabel als kaartjes: geen zijwaarts schuiven op de telefoon */
  table { min-width: 0; }
  thead { display: none; }
  tbody tr { display: grid; grid-template-columns: auto 1fr; gap: 4px 12px; padding: 14px 16px; border-top: 1px solid var(--lijn); }
  tbody tr:first-child { border-top: 0; }
  td, td:first-child, td:last-child { padding: 0; border: 0; background: none !important; }
  td.nr:first-child { grid-row: 1; grid-column: 1; padding-top: 1px; }
  td:nth-child(2) { grid-row: 1; grid-column: 2; }
  td:nth-child(3) { grid-row: 2; grid-column: 2; }
  td.laatste { grid-row: 3; grid-column: 2; max-width: none; font-size: 14px; }
  td.nr:last-child { display: none; }
  tr.wacht { background: #FFF8F1; }
}

/* 20-10-2026: zachte binnenkomst per scherm (kaarten en regels met een klein trapje). */
@keyframes binnen { from { opacity: 0; transform: translateY(14px); } to { opacity: 1; transform: none; } }
.hoofd > *, .smal > *, .tellers > *, .gesprek > li, tbody > tr, .klaar > * { animation: binnen .55s cubic-bezier(.16, .84, .3, 1) backwards; }
.hoofd > *:nth-child(2), .smal > *:nth-child(2), .tellers > *:nth-child(2), .gesprek > li:nth-child(2), tbody > tr:nth-child(2), .klaar > *:nth-child(2) { animation-delay: .06s; }
.hoofd > *:nth-child(3), .smal > *:nth-child(3), .gesprek > li:nth-child(3), tbody > tr:nth-child(3), .klaar > *:nth-child(3) { animation-delay: .12s; }
.hoofd > *:nth-child(n+4), .smal > *:nth-child(n+4), .gesprek > li:nth-child(n+4), tbody > tr:nth-child(n+4), .klaar > *:nth-child(n+4) { animation-delay: .18s; }
.knop, .keuze { transition: background .15s, border-color .15s, transform .08s; }
.knop:active, .keuze:active { transform: scale(.97); }
@media (prefers-reduced-motion: reduce) { * { animation: none !important; transition: none !important; } }